Rare traitement d'un client comme un imbecile, un complet ignorant. Intentionnel désinformation sur le produit (j'irais même a dire - mensonges, il m'est difficile à accepter telle ignorance d'un vendeur), des erreurs dans un devis de vente (je soupçonne une action...Read more
We purchased a Salema couch at the recommendation of a designer. When we received the couch it was very odorous and required weeks of airing with fans and open windows. It took about six weeks for the smell to dissipate to a point where you couldn't detect the odor....Read more
I bought an expensive bed frame, which looks nice in store. When delivered to my home, it looked totally different from what I saw in store. I contacted them for return, their customer service asked me for more than $300 assembly and pickup fee for the return caused by...Read more
I purchased 2 table lamps at the end of August 2017. I love the lamps and they are perfect for my bedside tables. On September 17/17 while dusting I noticed that one of the lamps had a hairline crack running down the side of the lamp. The lamp has never been moved...Read more
I just bought the Lawrence reclining chair for a great price but the hardware they use for the recliner is terrible. It has no detents for different foot rest heights and you have to slam the footrest into the chair for it to lock in the closed position. ............Read more
EQ3 Furniture - Store did not honor online sale
$4.99 for cushion cover and cushion insert. Store said this was online purchase only which it clearly did not indicate so.
My husband and I were contemplating buying a sofa from EQ3. We live in the U.S. The closest location to us is Winnipeg. I was wondering how the price conversion between Canada and the U.S. worked , so I called the company. They said their prices listed on the U.S....Read more
I tested the Salema chair in the showroom, it felt great for a chair to read in. I paid a lot for it and waited a long time (each chair is made to order). My own chair unfortunately features poor quality upholstery. It is not comfortable. After a few minutes your butt...Read more
My husband and I purchased a $7000.00 DecoRest leather sectional mid September, finally arrived 8 weeks later, after being told 4-6. The delivery was 'thrown into' the deal because of the amount we spent. The delivery men dropped off 6 huge boxes in our family room,...Read more
I didn't like
- Lack of customer service
- Lack of sales follow up
Eq3 Furniture Leather Couch Review from Winnipeg, Manitoba
We bought a couch and was. When buying we were assured that it was full grain leather. Not bonded. Couch Barley sat on. This damage just from couch cushions rubbing on each othe. Obviously lied to by sales person.
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