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EQ3 Furniture - Misrepresentation info
EQ3 Furniture - Misrepresentation info
I bought an expensive bed frame, which looks nice in store. When delivered to my home, it looked totally different from what I saw in store. I contacted them for return, their customer service asked me for more than $300 assembly and pickup fee for the return caused by...
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2.6
#1115345
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We purchased a Salema couch at the recommendation of a designer. When we received the couch it was very odorous and required weeks of airing with fans and open windows. It took about six weeks for the smell to dissipate to a point where you couldn't detect the odor....
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#1139475
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I purchased 2 table lamps at the end of August 2017. I love the lamps and they are perfect for my bedside tables. On September 17/17 while dusting I noticed that one of the lamps had a hairline crack running down the side of the lamp. The lamp has never been moved...
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2.8
#1102872
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EQ3 Furniture - Store did not honor online sale
EQ3 Furniture - Store did not honor online sale
1/2

EQ3 Furniture - Store did not honor online sale

EQ3 Furniture
#1084012
1.0
Details
$4.99 for cushion cover and cushion insert. Store said this was online purchase only which it clearly did not indicate so.
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Advertised vs Delivered
Customer service
Staff
Eq3 Furniture Leather Couch Review from Winnipeg, Manitoba
1/1

Eq3 Furniture Leather Couch Review from Winnipeg, Manitoba

EQ3 Furniture
#681603
2.1
Details
We bought a couch and was. When buying we were assured that it was full grain leather. Not bonded. Couch Barley sat on. This damage just from couch cushions rubbing on each othe. Obviously lied to by sales person.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
I just bought the Lawrence reclining chair for a great price but the hardware they use for the recliner is terrible. It has no detents for different foot rest heights and you have to slam the footrest into the chair for it to lock in the closed position. ............
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4.8
#1092696
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My husband and I were contemplating buying a sofa from EQ3. We live in the U.S. The closest location to us is Winnipeg. I was wondering how the price conversion between Canada and the U.S. worked , so I called the company. They said their prices listed on the U.S....
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#944678
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I tested the Salema chair in the showroom, it felt great for a chair to read in. I paid a lot for it and waited a long time (each chair is made to order). My own chair unfortunately features poor quality upholstery. It is not comfortable. After a few minutes your butt...
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2.2
I liked
  • Sales people
I didn't like
  • Product quality
#883675
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My husband and I purchased a $7000.00 DecoRest leather sectional mid September, finally arrived 8 weeks later, after being told 4-6. The delivery was 'thrown into' the deal because of the amount we spent. The delivery men dropped off 6 huge boxes in our family room,...
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Anonymous
Anonymous

We agree with the London store we bought 1700 dollars worth of kitchen chairs. We have no kids at home any more and we bought six chairs They broke down after 3 yrs We wen...

I didn't like
  • Lack of customer service
  • Lack of sales follow up
#759649
Reply to reviews
I purchased a couch from EQ3. I have owned it for less than a year. Of course, delivery took an entire month longer than they told me. It finally arrived. Only one year later, half the buttons on the couch (Reverie) have fallen off, the fabric is sagging, and there are...
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#489128
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Have purchased three orders from EQ3 on separate occasions - have encountered issues with each order - All of our household orders have not arrived in proper condition or quality form EQ3. 1. Plasma Entertainment Unit - Swinging doors - one door was not properly...
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2.7
I liked
  • Showroom
I didn't like
  • Low quality
  • Lack of sales follow up
  • Inconsistency
#548078
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EQ3's furniture costs a lot of money but is really terrible quality furniture. The wood finish chips and peels off the furniture very quickly. We have had to replace our kitchen table and bed many times while it was still under warranty. We bought an expensive bed...
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#523479
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